About Us

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Privacy Policy

Zedmed Pty Ltd of Level 3, 25-27 292 Swanston Street, Melbourne (“we”, “us”, “our”) collect, hold and use personal information subject to our privacy policy and relevant privacy laws.

Generally, the collection of personal information is not required or authorised by law or court order, but is requested in order to facilitate the purpose(s) for which the information is collected.

These purposes are outlined in our privacy policy as supplemented by any additional purposes for which we can use the information, as permitted or authorised by law. They include (but are not limited to) the provision of goods and/or services to you or to an organisation associated with you, to investigate a complaint you may have made in relation to our handling of your personal information, to verify your identity in relation to a request for access to information we hold about you, to address queries, process warranty claims and to market our products and services to you directly.

We may disclose personal information we collect from or about you to third parties in order to fulfil the purposes for which we collected the information. We may disclose personal information to third parties including suppliers and contractors we engage to provide certain products and/or services to us (in this case, we will use our best endeavours to limit the disclosure of personal information). We may also disclose personal information to our professional advisers, such as our accountants, tax advisers and legal advisers.

We may disclose information if we are required by law or court order, or other governmental order or process to disclose, where we believe in good faith we are compelled by law to disclose, or where we are required to do so as a result of any obligations we owe under a contract.

We may store, process and/or back-up personal information we hold on servers (including servers provided by third parties) that are located in a jurisdiction other than in Australia. Where we enter into a contract with a host provider, we will use all reasonable endeavours to ensure that such contract reserves for us the right to control access to the personal information and to avoid the need for the host provider to access the information it hosts for our benefit.

Where it is reasonable for us to do so, we will collect your personal information from you directly, but we may also collect information about you from third parties, as permitted or authorised by law.

The primary consequences that may result from a failure to provide personal information to us when we request is that we are unable to fulfil the purposes for which we seek the information. For example, we may be unable to provide goods and/or services to you or to an organisation with whom you are associated in a timely fashion or at all.