Zedmed Remote Hosting Options

Please note, the following is intended to provide you with information as to the types of options available to you.  Zedmed cannot prescribe the exact solution you use, nor can we set up the environment for you.  We absolutely recommend, in all cases when looking to use  a remote working model, that you consult a 3rd party IT provider who has expertise in this area.  They will have better knowledge of your individual circumstances and requirements and will be able to better support you throughout your consulting operations.

Option 1:  Remote Desktop Services (RDP), also known as Terminal Services

Remote Desktop Services allows a user to take control of a computer remotely through a network connection.  You basically log into the target computers screen, and control that screen from your remote location.  This option can suit any sized practice and the functionality is native to currently supported Windows Server programs.

Option 2:  Virtual Private Network (VPN)

VPN is similar to Remote Desktop services, in that it allows you to access an environment remotely.  The major difference is that with a remote desktop you log into a computer that is on a network, whereas using a VPN means that you are logging into the network itself.  VPN’s are generally considered to be more secure than RDP’s but can be slower due to higher bandwidth usage.  Often a VPN is used in conjunction with an RDP to increase the security of the RDP

Option 3:  Remote Hosting/Cloud Hosting

Remote Hosting is a method where either a single program or your entire IT environment is hosted off-site by a third party.  You can then log into this environment from any location on any device.  The companies that provide this service will generally charge a subscription cost per screen for this service.  Depending on the size of the practice and the number of screens this can be an economically advantageous option as it means you don’t need to purchase and maintain an on-premise server yourself.



The above concepts can be tricky to grasp and configuration of any of the above options requires expertise, but once in place the usage of these methods is pretty simple, often requiring just a few more clicks to log into each time you need to.  If they are configured correctly they are also quite secure, and conform to Australian data management requirements.  All of this does require expertise though, which is why Zedmed Support recommends you talk to your IT provider about which option is the most appropriate for your practice’s circumstances.