Trimate AI Medical Reception Software


Trimate AI integrates directly with Zedmed to layer intelligent automation on top of your existing workflows. Handle patient enquiries around the clock, reduce admin burden, and free your team to focus on care without changing the tools you already rely on.

Trimate is the AI medical reception software that makes your practice more efficient

Front desk AI agents
Workflow automation
Communications & intelligence

Fighting rising call volumes?

Medical Reception agent is your solution

Book, verify, triage, and escalate via phone,
web chat, email, and in-clinic kiosk.

Trimate AI approach to security

Does Trimate AI use data encryption?
Multi-region, multilingual AI agents deployed with end-to-end encryption, access controls, and full data residency compliance.
Are their staff focused privacy controls?
Secure automation pipelines with comprehensive audit trails, policy-driven retention, and role-based permissions.
What about governance?
Governance-aware enablement programs designed to align with your organisation’s security standards and risk profile. Enablement aligned with your governance and risk profile.
Will the data be customised to my data and rules?
Workflows are customised around your data, rules, and use cases.

Listen to Trimate AI reception in action

Front desk bottlenecks?

Trimate AI Workflow Automation

Experience workflow and doccument automatino for referral management, intake automation, recalls,
and outbound engagement.

Ageing phone infrastructure?

Trimate AI supports

  • Clear summaries of patient calls
  • SMS messaging and telehealth
  • Engages patients directly, logs outcomes, and escalates only when required.

Replace older clinic phone systems with modern, reliable communication designed
for medical practices.
See call activity clearly, understand patient demand, and support your reception team with
better visibility.

Ready to see how Trimate AI fits your Zedmed practice?

Transparent pricing for practices of all sizes, from solo specialists to large healthcare groups. Choose a solution that scales with you.