Zedmed Support
Zedmed is here to help with informative how-to guides, training and support.
How can we best help you?
Training
We offer training:
Remotely
In person
One on one
Group
Support
Contact details & hours (AEST):
Call: 1300 933 000
Weekdays: 8:00am – 6:00pm
More resources
Team Viewer
Team Viewer helps our support team to efficiently resolve any issues that we are facing.
ZedSMS Top Ups
Top up your ZedSMS credits or set automatic top-ups using Zedmed Message Centre. Learn more.
Suggestions
Share your feedback on our product and we will take this into consideration for future updates!
Newsletter
Join our email list to receive emails about software updates, service offerings & more.
Secure Send form
This form is for secure send. Please only fill out this form if instructed to.
Contribute
Help us improve the Zedmed software by joining our focus group and or beta testing group.
Release Notes
Learn about our new features and integrations in the latest version of Zedmed.
YouTube
Visit our YouTube account to watch explainer videos, how-to videos, webinars & more.
Notifications
9 April
Zedmed v38.2.2 upgrade available. (Including integration with Heidi AI)
Learn more
14 January
Zedmed v37.8.1 upgrade available.
Learn more
18 September
Zedmed v37 upgrade available.
Learn more
2 July
Zedmed v36.9 upgrade available.
Learn more
Click to read older notifications
24 June 2024
New Cubiko Integration! – Unlock practice analytics to optimise workflows, improve efficiency and enhance patient care!
Learn more
6 June 2024
EOFY – Lock in training at discounted rates until June 30!
Learn more
22 May 2024
Zedmed v36.6.8 upgrade available.
Learn more
Webinars
Our Webinars are recorded, so even if you can’t make it to the live event, you can still benefit from the valuable content simply by registering. This will ensure you receive an email with all the details you need to join the session and a follow up email with a link to the recording.
| Topic | Date | Link |
|---|---|---|
| Heidi Webinar | 7 May 2025 | Register here |
| Payment Gateway Webinar | Date has passed | Registrations closed – event complete |
| Zedmed Webinar – Features and New Enhancements | Date has passed | Registrations closed – event complete |
| Cubiko Webinar | Date has passed | Registrations closed – event complete |
| Zedmed Webinar – v36.5 Features | Date has passed | Registrations closed – event complete |
| Clinical results inbox | Date has passed | Registrations closed – event complete |
