Practice Management Software
Online Appointments System (OLA)
Give your patients an exceptional patient experience. Personalise our online appointments app and website with your brand, images and colours.
Centralised online bookings platform
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More bookings, less admin
Free up staff
Spend less time taking routine bookings and more time on patient care
- Cut down on phone calls for routine bookings, so reception isn’t stuck taking appointments all day.
- Automated confirmations and reminders help reduce no-shows.
- Bookings sync directly with your Zedmed diary, no manual double-entry required.
Full control
List only your branches and doctors, and all in your branding
- A fully branded booking experience, not a directory listing alongside competitors.
- Choose exactly which practitioners, services and branches are available to book.
- Set your own appointment types, durations and buffers to match how your practice runs.
Bookings 24/7
Accept bookings for your practice even after hours
- Patients can book anytime, including evenings and weekends, without calling during business hours.
- Real-time availability pulled straight from your Zedmed diary, so there’s no risk of double bookings.
- Capture appointment requests you’d otherwise lose to a missed call or full voicemail.
Why Choose Zedmed Online Appointments
Benefits
What your practice gains with Zedmed Online Appointments
- Save money on third party applications with Zedmed’s built-in Online Appointments module
- Customise the appointments platform with your own branding, including your website and mobile app
- Securely manage the flow of data from online appointments directly within Zedmed
- Seamless management of appointment schedules across reception and online bookings
- Security managed through password controls with no patient data shared or stored outside Zedmed
- Avoid duplication of patient records through a guided reconciliation process
- Email and SMS notifications with automated calendar updates reduce patient non-attendance
- Competitive pricing
Features
What’s included in Zedmed Online Appointments
- Complete online appointments system with web and mobile applications
- Reconciliation of new and existing patients with your practice management system
- Real-time integration with Zedmed
- Location search for practices
- Doctor selection including specialties, photos and profiles
- Next available appointment visibility for selected doctors
- Email and SMS confirmation and reminder notifications
- Ability for patients to update their personal calendar with appointment details
- Patient satisfaction surveys
- Driver’s licence and Medicare card scanning
- Multiple appointment type options
- Quick booking function for returning patients
- Account and password management
- Email gateway integration
Frequently Asked Questions
What does OLA stand for?
OLA stands for Online Appointments, which refers to appointment booking systems that are accessible on the internet, usually via a website or app. Zedmed’s OLA is both.
How will OLA integrate with appointments in my PMS?
Zedmed’s OLA is fully integrated with your PMS, so there’s no double handling of appointment schedules.
How will patients book through OLA?
Patients can book via a booking link, the “Book Now” button on your website, or a dedicated app available from the App Store or Google Play.
Are patient payment details integrated?
Yes. Patient payment details are fully integrated and automated through Zedmed Payment Gateway, reducing no-shows and time spent chasing unpaid appointments.
How much does Zedmed’s OLA cost?
Zedmed OLA has affordable per-user pricing. For full details, please book a demo or contact us.
Will my clients discover other clinics through OLA?
No. OLA displays only your appointments, so there’s no competition with other nearby clinics.
Does OLA support multi-location medical centres?
Yes. Medical centres with multiple locations can display all their appointments across all clinics in one place.
Ready to see how Zedmed fits your practice?
Transparent pricing for practices of all sizes, from solo specialists to large healthcare groups. Choose a solution that scales with you.
