Per Full time Provider*


per month
exc. GST

Per Part time Provider*


per month
exc. GST

Included in your Zedmed Subscription

  • *Provider refers to doctors, specialist or allied health practitioner user types
  • Unlimited reception/administrative users
  • Unlimited support from our locally based support centre
  • All application updates
  • Ongoing account management
  • Invitations to exclusive events
  • Training webinars
  • No lock-in contract, pay your subscription quarterly or annually

Please note, the following optional setup fees are not included in your subscription.  Setup fees are not charged until your installation is complete, there is nothing to pay upfront. Contact us for more information.

  • Database Migration
  • Initial Implementation
  • On-Site Training
  • MIMS subscription
  • 3rd party addon fees (eg. SMS charges)

Remote Hosting

Remote hosting is a great alternative to traditional on-premises hosting and is ideal for practices who want to do away with on-site hardware and have access to Zedmed anywhere and at any time.  Best of all, where some competitor cloud solutions compromise on functionality, remote hosting provides you with the full Zedmed experience.  There is generally a per-person cost for remote hosting, which, depending on the size of your practices, is highly competitive when compared to the costs of on-premise hosting.

There are numerous companies who provide remote/cloud hosting services, with varying price points, hosting methodology, hours of support and so on.  Most will provide a great, reliable product and as long as you do the research, your Zedmed experience with them will probably be excellent.  While you are free to choose anyone you wish, we've independently reviewed a number of providers, and based on their service levels, experience, technology and security management, we've recommended the below.  Please remember, even though we are recommending these companies, we encourage you to perform your own research to ensure you are receiving the best solution for your practice.


Managed Services

Available anywhere, anytime

No expensive server hardware

Remote Hosting Providers


Vibe Group

contact Vibe


contact Byte

Price per month

From $150 ex GST per user per month

(excludes Zedmed license costs, includes reception/admin users)

$150 ex GST per user per month

(excludes Zedmed license costs, includes reception/admin users)

Setup fee

$0 on a 36-month contract

$195 ex GST no contract


Server Environment

Cisco servers running 3.4Ghz Processors

All SSD/Flash Storage

Dedicated cloud servers built on Cisco hardware

50GB per user cloud storage

Hours of Support

7am-7pm AEST

24/7 on-call

24/7 support

24/7 automated monitoring


Private connection to datacentre available 

(not over the internet)

99.9% guaranteed availability


Onsite, Offsite and Cold Storage Backups included                

Comprehensive offsite backups included with a 7-year retention period.


Vibe are a Medical IT Specialist

Delivered via industry-leading Citrix virtualisation technologies

All data is firewall protected, encrypted and stored in Australian ISO 27001 certified datacentres


Access on any device from any location

(Windows, Mac, Tablets, Web-Browser etc)

Access from anywhere, at any time, and from any device